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Service
Promise: |
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24-hour
hotline service
24-hour service hotline provides
professional answers to all kinds
of questions related to pre-sale
and after sale topics. |
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A
call visit service responding to User’s
Feedback Card: |
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| Customer
Service Department collects after-sale
information from users once it
receives User’s Feedback Card.
Beijing customers usually receives
a phone call from Customer Service
Department; non-Beijing customers
usually need to respond to a mail
from Customer Service Department. |
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Free
lifelong maintenance, on-the-spot
maintenance service: |
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| 3-year
guarantees, free lifelong maintenance,
free testing, on-the-spot maintenance
service. |
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Mail
order operation for provincial / non-Beijing
customers: |
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Customer
Service No.：86-10-6498 6212 86-10-6498
6210
E-mail:master@suntowncn.com service@suntowncn.com |
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Downloads：Product
manuals |
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